Frequently Asked Questions
For samples, about 1 week for the ready-made decal; 2 weeks for customer’s decal. For production, usually about 45 days after we receive your payment, the exact date based on client’s order quantity.
| Product Name | Bamboo Fiber produts |
| Material | Eco-friendly 100% biodegradable pressed corn stalk/ plant fiber/ bamboo fiber Withstands a temperature range of -22°F (-30°C) ~ 356°F (180°C) |
| Usage | Water, Coffee, Juice… |
| Feature | 1. Microwave and dishwasher safe |
| 2. Food grade printing process. | |
| 3. BPA free and lead free | |
| 4. Lightweight and easy to carry | |
| 5. Reusable over and over | |
| Certificate | FDA, BSCI, SGS |
| Custom | OEM/ ODM |
| NDA | Agree to sign the NDA(Non Disclosure Agreement) |
| Packaging | 1.Standard export carton package 2.OPP bag,colorful box,pallet and so on based on your requirements |
| Shippment | 1.By Sea 2.By Plane 3.Courier TNT,UPS,DHL,FEDEX etc |
We match colors with Pantone Matching System. So you can just tell us the Pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.
Sure. We usually provide exiting sample for free. But a little sample charge for
custom designs. Samples charge is refundable when the order is up to a certain quantity.
if you want to make any decal, the sample cost will be around $100
and will be refunded after the order when the order amount is over $5000.
We usually send samples by FedEx, UPS, TNT or DHL. If you have carrier account,
it will be fine to ship with your account, if not, you can pay the freight charge
to our papal, the account id is:jack.xie@hfjsco.cn
we will ship with our account. It takes about 2-4 days to reach.
Usually, our MOQ is 3,000pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking the quality of our products and know our service.
- 200ML =6.7oz
- 250ML =8.5oz
- 300ML=10oz
- 350ML=12oz
- 400ML=14oz
- 475ML=16oz
- 500ML=17oz
- 550ML=18.6oz
- 600ML=20oz
Bamboo fiber is more eco-friendly than the plastic product. more durable than porcelain and glass product. and safer than the metal product.
FDA & LFGB food safe approved. Non-toxic. tasteless and BPA free.
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
A: It usually takes about 25 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be according to different orders or at different time.
A: Yes. We can help customer to mix different products as you want, but pls note each of item qty should not be less than MOQ. Thank you.
A: Recommended temperature -20℃ to 100℃.
A. Material is natural Plant Fiber like Bamboo Powder, Rice Hull, Wheat Bran &, etc.
Yes, the cup is. It will biodegrade in landfill or if you dig it into your garden in 2-3 years. To speed this up, you can cut up the cup into small pieces. The silicone sleeve and lid may be recyclable depending on your local councils recycling policy.
A: No, please don’t! If you want to reheat a drink it’s best to transfer it to a ceramic cup first,
then pour it back into your eco cup and you’re good to go.
A: The majority of disposable cups used today are made from cardboard coated with
plastic film. The film needs to be removed before the pulp can be recycled. This
can only be done at a few specialized plants, so most end up in the landfill.
A: Bamboo forms the basis of strong, tactile material for our cups.
The bamboo we use is actually a waste product from manufacturing items such as chopsticks, which is ground into powder before being mixed with food-safe melamine resin and pigments.
Bamboo itself has great eco credentials. It’s a fast-growing grass, which grows densely with no need to add chemical fertilizers or pesticides or even water. It regrows quickly from the roots after harvesting. The root
network remains in situ, preventing soil erosion. Bamboo also absorbs four times more CO2 [62% vs 15%] than young trees, and produces a third [35%] more oxygen.
The bamboo used to make our cups is actually a waste product from manufacturing
items such as chopsticks
If you don’t find what you like, please send to us your design, we can make to order for you with cheap price.
A: Package can be customized if you need. We have normal packing method as well.
A: Products can be customized based on the Pantone color you give.
A: Customized Sample order is welcomed or small quantity can be supplied from stock.
A: 30% deposit before production and 70% balance before shipping.